Privacy Policy

1. Who we are

A BASE Engenharia & Consultoria, Lda. ("BASE", "nós") é responsável pelo tratamento dos dados pessoais recolhidos através do website base.co.mz. Para questões sobre privacidade, contacte-nos em geral@base.co.mz.

2. What data we collect

When you fill in a form on our site (quote request, guide download or newsletter subscription), we may collect: name, phone/WhatsApp, email, service of interest, project location, profile (private, developer or company) and the page or campaign of origin.

3. How we use your data

• Respond to quote requests and commercial enquiries;
• Send communications related to our services, including by email and WhatsApp;
• Send the newsletter and downloadable materials such as guides, when subscribed;
• Build audiences for advertising campaigns (remarketing) on Meta (Facebook/Instagram) and Google, based on visited pages;
• Improve website performance through usage statistics (Google Analytics).

4. Legal basis and consent

We process your data based on your explicit consent, given when submitting a form with the corresponding acceptance box ticked, or on the need to respond to a contact request you direct to us.

5. Cookies and advertising tools

We use cookies and similar technologies to: (i) measure site traffic through Google Analytics 4; (ii) enable remarketing campaigns through the Meta Pixel and Google Tag; and (iii) remember your consent preferences. You can accept or reject non-essential cookies via the banner shown on the first visit, and change your choice at any time by clearing your browser's browsing data.

6. Data sharing

Your data may be processed by suppliers who provide us with email marketing, CRM or traffic analysis services, always acting on our behalf and only for the purposes described here. We do not sell your personal data to third parties.

7. Your rights

You may, at any time, request access, correction or deletion of your data, as well as withdraw consent for marketing communications, including via the unsubscribe link in each newsletter, or by contacting us directly.

8. Data retention

We retain your data only for as long as necessary for the purposes described in this policy, or until you request its deletion.

9. Changes to this policy

We may update this policy periodically. The last update date is shown at the top of this page.